Problem Solving

01.40 Six Hats Method

In previous lessons we’ve talked about the importance of developing good problem-solving skills. In this lesson we’re going to show you the Six Thinking Hats – a tool developed by Edward de Bono, that can help you look at problems from different viewpoints. This method can be used on your own but works just as

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01.31 Conflict Resolution

  We’re going to focus on Conflict Resolution, discussing valuable skills that you are guaranteed to need and that will set you apart. According to Webster, conflict is “sharp disagreement or opposition, as of interests, ideas, etc. – clash. It’s not a matter of if, but of when you will find yourself in conflict with

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01.15 Problem Solving 101

    What is a problem? American Heritage College Dictionary says this: 1. A question to be considered, solved, or answered. 2. A situation, matter, or person that presents perplexity or difficulty. Looking at it a little differently, Henry Kaiser, an American industrialist said that “problems are only opportunities in work clothes.” Problems are a

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01.14 Critical Thinking 101

    At its basic level, critical thinking is the ability to think clearly and rationally – to be able to understand the logical connection between ideas. It might be described as the ability to engage in reflective and independent thinking. Critical thinking requires you to use your ability to reason over being a passive

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01.10 Decision Making 101 Part 2

  This lesson discusses what four obstacles to effective decision making. Not enough information Too much information Emotional attachmentNo Emotional attachment Without enough information you can feel like you’re making a decision without any basis. It’s important to gather enough data to inform your decision. The opposite problem, too much information, is often called “paralysis

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